Maintaining the level of expertise and tools in-house to meet the challenge of managing the IT infrastructure adds costs and defocuses valuable resources that could be directed at a company’s core business, particularly in small and growing businesses.
Selecticity helps you control the largest single cost of business technology – the hidden costs of lost time and productivity due to technical problems. You get all the benefits of having a fully staffed IT department at hand for a fraction of what it would cost to hire an in-house team. You have just one number to call, no matter what the problem is.
You have a choice to select from our diversified packages that help control costs while still providing solutions to the network and computer problems that plague you most often. Our services are proactive; we anticipate and correct many problems before they occur. We remotely monitor 5000+ aspects of every system’s performance, around the clock, including security issues.
We provide world-class services backed by the stability and knowledge of a pool of technical experts. Your business will receive computer, network and IT infrastructure care from a team of technology management professionals – all for a flat, predictable monthly fee.
Server Monitoring and Care
We utilize active-yet-unobtrusive software to track and analyze your server activity around the clock. When a system or function fails to work properly, an alert is generated and our team will immediately investigate the issue. Once we’ve identified the problem, we’ll take steps to fix it — remotely at first, and we’ll escalate our response as necessary.
Desktop Monitoring and Care
Our preventive maintenance service for desktops proactively and regimentally monitors and addresses common problems experienced by desktop users. Whether it’s viruses, spyware issues or installing patches, we handle it all — quietly and in the background while your employees remain productive.
Mobile Device Management
With more companies looking for efficient, secure ways to incorporate their employees’ personally owned mobile devices into the workplace (also known as “BYOD — bring your own device”) we offer a response that answers all your needs. Our mobile device management (MDM) solution is the fastest, most comprehensive way to get devices configured for company access and to ensure that your organization’s data is secure on smartphones and tablets. As a fully integrated cloud platform, we simplify MDM with rapid deployment, as well as comprehensive visibility and control that spans across mobile devices, applications and documents.
Cloud-based services take cost out of your IT spend by removing the need to purchase hardware and software. Cloud-based hosting is a flexible and scalable solution that can be provided on an as-needed basis. Cloud-based services allow you to deliver applications and solutions over the Internet from Tier 3 Data Centers. Pay only for what you use and reduce costs associated with infrastructure, changing workforce, maintenance and support.
Having an experienced partner like Selecticity in your procurement decisions can help you reduce your costs through leveraged buying, provide confidence with experience and ensure that you have the best overall mix that meets your specific needs.